Transfeera incident

Problema no envio de e-mails

Critical Resolved View vendor source →

Transfeera experienced a critical incident on June 21, 2025 affecting Envio de e-mails, lasting 11h 27m. The incident has been resolved; the full update timeline is below.

Started
Jun 21, 2025, 12:20 AM UTC
Resolved
Jun 21, 2025, 11:48 AM UTC
Duration
11h 27m
Detected by Pingoru
Jun 21, 2025, 12:20 AM UTC

Affected components

Envio de e-mails

Update timeline

  1. identified Jun 21, 2025, 12:20 AM UTC

    Identificamos um problema com nosso provedor de envio de e-mails que está impedindo o envio de mensagens como: comprovantes, notificações de lote, recuperação de senha, códigos de autenticação, entre outras. Estamos em contato com o fornecedor e trabalhando ativamente para que a situação seja resolvida o mais breve possível. --- We’ve identified an issue with our email delivery provider that is currently preventing the sending of messages such as receipts, batch notifications, password recovery emails, authentication codes, and others. We are already in contact with the provider and actively working to resolve the issue as quickly as possible.

  2. resolved Jun 21, 2025, 11:48 AM UTC

    This incident has been resolved.