Transact experienced a minor incident on August 24, 2026, lasting 2d 10h. The incident has been resolved; the full update timeline is below.
Update timeline
- monitoring Aug 24, 2026, 10:00 AM UTC
M aintenance tasks: Illumia will perform scheduled maintenance on the Illumia environment to deploy the Insights 2026.08.12 Release. Please be sure to read the Release Notes to learn more. This is a redeployment of the maintenance that was previously scheduled to occur the morning of August 13th. Expected impact: We expect downtime during the maintenance window. Note: If you receive the error message " We could not verify your access " when attempting to sign in, clear your browser's cache and try logging in again. If the issue persists, open an incognito/private browsing window and attempt to log in from there. If you have any questions or experience any issues after the maintenance window has passed, please open a case via Transact Connect or call Illumia Support at 888-381-8054, Option 3.