Transact incident
File Transfer Services - Scheduled Maintenance
Transact experienced a minor incident on August 17, 2026, lasting 2d 10h. The incident has been resolved; the full update timeline is below.
Update timeline
- monitoring Aug 17, 2026, 08:00 AM UTC
Maintenance tasks : Routine OS patches are scheduled to be applied to the Illumia File Transfer servers. Expected impact: Users will be unable to send or receive files from ftp.transactcampus.com and eft.cashnet.com during the maintenance window. Illumia wishes to inform our clients of all scheduled maintenance to production systems. If you have any questions or experience any issues after the maintenance window has passed, please open a case via Transact Connect or 1-888-381-8054.