Transact incident

Degraded performance of Jira Automation rules

Minor Resolved View vendor source →

Transact experienced a minor incident on July 21, 2026, lasting 8d 10h. The incident has been resolved; the full update timeline is below.

Started
Jul 21, 2026, 04:53 AM UTC
Resolved
Jul 29, 2026, 03:31 PM UTC
Duration
8d 10h
Detected by Pingoru
Jul 21, 2026, 04:53 AM UTC

Update timeline

  1. monitoring Jul 21, 2026, 04:53 AM UTC

    The team has identified a root cause and after initial testing, is now enacting scaling changes to help to prevent these rule execution delays. We'll monitor performance over the next 24 hours and provide an update at that time or sooner if we can confirm the improvement is in place.