Transact incident

Delayed Processing for SendGrid Account Actions

Minor Resolved View vendor source →

Transact experienced a minor incident on July 16, 2026, lasting 8d 18h. The incident has been resolved; the full update timeline is below.

Started
Jul 16, 2026, 01:58 AM UTC
Resolved
Jul 24, 2026, 08:12 PM UTC
Duration
8d 18h
Detected by Pingoru
Jul 16, 2026, 01:58 AM UTC

Update timeline

  1. monitoring Jul 16, 2026, 01:58 AM UTC

    Our engineers are still investigating an issue with account actions. Users may experience delays with account management tasks, such as password resets. This does not impact mail send. We will provide another update in 1 hour or as soon as more information becomes available.