Transact incident

Logins to Customer Connect portal are being rejected

Minor Resolved View vendor source →

Transact experienced a minor incident on July 13, 2026, lasting 3d 2h. The incident has been resolved; the full update timeline is below.

Started
Jul 13, 2026, 06:00 PM UTC
Resolved
Jul 16, 2026, 08:37 PM UTC
Duration
3d 2h
Detected by Pingoru
Jul 13, 2026, 06:00 PM UTC

Update timeline

  1. monitoring Jul 13, 2026, 06:00 PM UTC

    This incident has been resolved and all systems are now operating normally. U sers are encouraged to contact support if they are still experiencing problems logging in.