Transact incident

Degraded performance of Notifications

Minor Resolved View vendor source →

Transact experienced a minor incident on August 24, 2026, lasting 1d 23h. The incident has been resolved; the full update timeline is below.

Started
Aug 24, 2026, 11:15 PM UTC
Resolved
Aug 26, 2026, 10:53 PM UTC
Duration
1d 23h
Detected by Pingoru
Aug 24, 2026, 11:15 PM UTC

Update timeline

  1. monitoring Aug 24, 2026, 11:15 PM UTC

    On August 24, 2026, some JIRA, JSM, and Confluence users may have experienced performance degradation resulting in increased latency in email, mobile, and Slack notifications. The issue has been resolved for newly created notifications, and service is operating normally. There may be older notifications that are being processed, and we expect them to be completed in next few hours.