Transact incident

Delays with SendGrid Account Actions and Password Resets

Minor Ongoing View vendor source →

Transact is currently experiencing a minor incident, which began 2d ago. The vendor's full update timeline is below.

Started
Jul 13, 2026, 04:36 PM UTC
Resolved
Ongoing
Duration
● 1d 23h
Detected by Pingoru
Jul 13, 2026, 04:36 PM UTC

Update timeline

  1. monitoring Jul 13, 2026, 04:36 PM UTC

    Our engineers have implemented a fix and are monitoring system performance. Account actions, such as password resets, are beginning to process as the system recovers and clears any remaining delays. As a reminder, this issue continues to have no impact on mail send. We will provide another update in 1 hour or as soon as more information becomes available.