Transact incident

Delays with SendGrid Account Actions and Password Resets

Minor Ongoing View vendor source →

Transact is currently experiencing a minor incident, which began 1d ago. The vendor's full update timeline is below.

Started
Jul 13, 2026, 04:23 PM UTC
Resolved
Ongoing
Duration
● 1d 10h
Detected by Pingoru
Jul 13, 2026, 04:23 PM UTC

Update timeline

  1. monitoring Jul 13, 2026, 04:23 PM UTC

    Our engineers have identified the issue and are working toward a fix. Account actions, such as password resets, will continue to experience delays while the fix is being implemented. Please note that this does not impact mail send, which continues to process normally. We will provide another update in 1 hour or as soon as more information becomes available.