Transact incident

Logins to Customer Connect portal are being rejected

Minor Resolved View vendor source →

Transact experienced a minor incident on July 8, 2026, lasting 8d 5h. The incident has been resolved; the full update timeline is below.

Started
Jul 08, 2026, 03:27 PM UTC
Resolved
Jul 16, 2026, 08:37 PM UTC
Duration
8d 5h
Detected by Pingoru
Jul 08, 2026, 03:27 PM UTC

Update timeline

  1. monitoring Jul 08, 2026, 03:27 PM UTC

    The issue with the Connect Portal is tentatively resolved. U sers are encouraged to contact support if they are still experiencing problems logging in.