Transact incident

Reliability issues with Jira and Confluence

Minor Resolved View vendor source →

Transact experienced a minor incident on July 6, 2026, lasting 9d 15h. The incident has been resolved; the full update timeline is below.

Started
Jul 06, 2026, 10:04 AM UTC
Resolved
Jul 16, 2026, 01:53 AM UTC
Duration
9d 15h
Detected by Pingoru
Jul 06, 2026, 10:04 AM UTC

Update timeline

  1. monitoring Jul 06, 2026, 10:04 AM UTC

    We have successfully applied the fix and are seeing recovery. Automation capabilities are being restored and should operate normally going forward. Data processing requests submitted during the outage period were not completed due to service unavailability. We continue to monitor the situation and expect full recovery within the next hour. We will provide additional updates in the next one hour or sooner.