Transact incident

Logins to Customer Connect portal are being rejected

Minor Resolved View vendor source →

Transact experienced a minor incident on July 1, 2026, lasting 13d 23h. The incident has been resolved; the full update timeline is below.

Started
Jul 01, 2026, 06:59 PM UTC
Resolved
Jul 15, 2026, 06:05 PM UTC
Duration
13d 23h
Detected by Pingoru
Jul 01, 2026, 06:59 PM UTC

Update timeline

  1. monitoring Jul 01, 2026, 06:59 PM UTC

    Illumia engineers are aware that logins to the Customer Connect portal are being rejected and are working towards a resolution.