Transact incident

Logins to Customer Connect portal are being rejected

Minor Ongoing View vendor source →

Transact is currently experiencing a minor incident, which began 23h ago. The vendor's full update timeline is below.

Started
Jul 01, 2026, 06:59 PM UTC
Resolved
Ongoing
Duration
● 22h 41m
Detected by Pingoru
Jul 01, 2026, 06:59 PM UTC

Update timeline

  1. monitoring Jul 01, 2026, 06:59 PM UTC

    Illumia engineers are aware that logins to the Customer Connect portal are being rejected and are working towards a resolution.