Transact incident

Chat functionality unavailable on Slack Help page

Minor Resolved View vendor source →

Transact experienced a minor incident on June 26, 2026, lasting 15d 12h. The incident has been resolved; the full update timeline is below.

Started
Jun 26, 2026, 10:09 AM UTC
Resolved
Jul 11, 2026, 10:46 PM UTC
Duration
15d 12h
Detected by Pingoru
Jun 26, 2026, 10:09 AM UTC

Update timeline

  1. monitoring Jun 26, 2026, 10:09 AM UTC

    We've resolved the issue and users can now use the Chat feature on the Slack Help Center. We performed a configuration change, which brought the feature back online and have validated that it's functioning as expected. We apologize for how this incident may have affected you and your business.