Transact incident

Chat functionality unavailable on Slack Help page

Minor Ongoing View vendor source →

Transact is currently experiencing a minor incident, which began 2h ago. The vendor's full update timeline is below.

Started
Jun 26, 2026, 10:09 AM UTC
Resolved
Ongoing
Duration
● 2h 8m
Detected by Pingoru
Jun 26, 2026, 10:09 AM UTC

Update timeline

  1. monitoring Jun 26, 2026, 10:09 AM UTC

    We've resolved the issue and users can now use the Chat feature on the Slack Help Center. We performed a configuration change, which brought the feature back online and have validated that it's functioning as expected. We apologize for how this incident may have affected you and your business.