Transact incident
Transaction System SaaS - Scheduled Maintenance
Transact experienced a minor incident on June 23, 2026, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- monitoring Jun 23, 2026, 10:00 PM UTC
Maintenance tasks: Transact Cloud Services has scheduled an upgrade for Jasper Reporting Services. Expected impact: The Jasper Reporting application will be unavailable for approximately 15 to 30 minutes. During this window, users may experience a timeout. Transaction processing will not be affected . Illumia wishes to inform our clients of all scheduled maintenance to production systems. If you have any questions or experience any issues after the maintenance window has passed, please open a case via Illumia Connect or 1-888-381-8054, Option 4 then follow the appropriate prompts for Illumia SaaS Client Support.