Transact incident

Voice call failures for some India numbers due to our notification provider

Minor Resolved View vendor source →

Transact experienced a minor incident on July 24, 2026, lasting 5d 5h. The incident has been resolved; the full update timeline is below.

Started
Jul 24, 2026, 01:07 PM UTC
Resolved
Jul 29, 2026, 06:19 PM UTC
Duration
5d 5h
Detected by Pingoru
Jul 24, 2026, 01:07 PM UTC

Update timeline

  1. monitoring Jul 24, 2026, 01:07 PM UTC

    Our notification provider has identified the root of the issue that is causing voice call failures to some India-based mobile numbers. We understand the inconvenience this may cause and appreciate your patience while our provider works on restoring the service. If you have experienced any issues with voice notifications, please contact our Support for assistance.