Transact incident

Mail Send Delays

Minor Resolved View vendor source →

Transact experienced a minor incident on April 18, 2026, lasting 9d 21h. The incident has been resolved; the full update timeline is below.

Started
Apr 18, 2026, 08:07 PM UTC
Resolved
Apr 28, 2026, 05:16 PM UTC
Duration
9d 21h
Detected by Pingoru
Apr 18, 2026, 08:07 PM UTC

Update timeline

  1. monitoring Apr 18, 2026, 08:07 PM UTC

    Our engineers have investigated and resolved the issues with delayed delivery of emails for a subset of customers. From 12:05 pm PST to 12:45 pm PST customers may have seen a delay in the delivery of their emails. The issue has been resolved and all impacted services are operating normally.