Transact incident

Forge custom fields are not getting created

Minor Ongoing View vendor source →

Transact is currently experiencing a minor incident, which began 9h ago. The vendor's full update timeline is below.

Started
May 20, 2026, 12:06 PM UTC
Resolved
Ongoing
Duration
● 9h 5m
Detected by Pingoru
May 20, 2026, 12:06 PM UTC

Update timeline

  1. monitoring May 20, 2026, 12:06 PM UTC

    Our teams have identified the root cause and are in process of deploying a fix. We will share further updates in next 3 hours, or sooner if we have any meaningful developments to report. The impact is limited to new deployments with Forge custom fields on Jira work items, however existing deployments with custom fields are running without any issues.