Transact incident

Trouble uploading files and emojis in Slack

Minor Resolved View vendor source →

Transact experienced a minor incident on May 19, 2026, lasting 9d 17h. The incident has been resolved; the full update timeline is below.

Started
May 19, 2026, 10:27 PM UTC
Resolved
May 29, 2026, 04:20 PM UTC
Duration
9d 17h
Detected by Pingoru
May 19, 2026, 10:27 PM UTC

Update timeline

  1. monitoring May 19, 2026, 10:27 PM UTC

    This issue is now resolved for all users. Current status and recent actions taken: The fix has successfully deployed, and our health metrics have stabilized. The issue is now fully resolved for all affected users. Scope: This wasn't affecting any specific region, but a percentage of users may have been affected globally. Previous impact to end users: Some users may have experienced slowness when uploading files and emojis in Slack. Attaching or sending files may have taken longer than expected — or failed to complete in a timely manner. Required resolution steps: No additional steps are required. We apologize for any disruptions to your day.