Transact incident

Huddle AI summaries not being generated

Minor Ongoing View vendor source →

Transact is currently experiencing a minor incident, which began 2d ago. The vendor's full update timeline is below.

Started
May 18, 2026, 02:53 PM UTC
Resolved
Ongoing
Duration
● 2d 7h
Detected by Pingoru
May 18, 2026, 02:53 PM UTC

Update timeline

  1. monitoring May 18, 2026, 02:53 PM UTC

    Some Slack users experienced issues where Huddle AI summaries ‌weren't being generated. Users also appeared to be showing as in a huddle after it had ended. We've fixed both issues. Missing summaries were restored, and the system responsible for showing huddle statuses has been refreshed. If you still notice any users appearing stuck in a huddle, please contact Slack Support. We apologize for the inconvenience and any impact this may have had.