Transact incident

Illumia Payments - Scheduled Maintenance

Transact is currently experiencing a minor incident, which began 2h ago. The vendor's full update timeline is below.

Started
May 24, 2026, 05:00 AM UTC
Resolved
Ongoing
Duration
● 2h 9m
Detected by Pingoru
May 24, 2026, 05:00 AM UTC

Update timeline

  1. monitoring May 24, 2026, 05:00 AM UTC

    Maintenance tasks: We'll be applying standard operating system patches to the Illumia Payments environment. Expected impact: We do not expect there to be any outages, but we expect there to be two brief periods of latency within the first three hours of the maintenance window. In the unlikely event that problems are encountered, periods of slowness or downtime could be more extensive and occur at any time within the maintenance window. Illumia wishes to inform our clients of all scheduled maintenance to production systems. If you have any questions or experience any issues after the maintenance window has passed, please open a case via Illumia Connect or 1-888-381-8054, Option 1 then 1.