Transact incident

Online Photo Submission - Scheduled Maintenance

Minor Resolved View vendor source →

Transact experienced a minor incident on June 3, 2026, lasting 6d 23h. The incident has been resolved; the full update timeline is below.

Started
Jun 03, 2026, 09:00 AM UTC
Resolved
Jun 10, 2026, 08:47 AM UTC
Duration
6d 23h
Detected by Pingoru
Jun 03, 2026, 09:00 AM UTC

Update timeline

  1. monitoring Jun 03, 2026, 09:00 AM UTC

    Maintenance Tasks: Our Cloud Services team will be performing a disaster recovery test on the production Online Photo Submission system. Expected Impact: There will be a 10-15 minute period at the beginning of the maintenance window where clients will be unable to login to Online Photo via eAccounts or IDX. If you have any questions, please open a case via Transact Connect or call Illumia Support at 888-381-8054, Option 2.