Transact incident

Issues affecting file uploads, message edits, channel renames, and channel creations

Minor Ongoing View vendor source →

Transact is currently experiencing a minor incident, which began 2h ago. The vendor's full update timeline is below.

Started
May 14, 2026, 03:19 PM UTC
Resolved
Ongoing
Duration
● 2h 23m
Detected by Pingoru
May 14, 2026, 03:19 PM UTC

Update timeline

  1. monitoring May 14, 2026, 03:19 PM UTC

    Our work on this issue is still ongoing. Current status and actions being taken: We've identified a potential cause related to an internal infrastructure component responsible for processing background tasks. Several nodes running this component were experiencing resource exhaustion and CrashLoopBackOff errors, causing connectivity failures to our message queue brokers. A revert of a recent configuration change is currently rolling out and we're seeing signs of improvement — 503 errors are trending down and some impacted pods are stabilizing. We'll continue monitoring the progress. We'll be back with another update once we have news to share. Thank you for your patience.