Transact incident

Users experiencing issues accessing multiple Atlassian products

Minor Resolved View vendor source →

Transact experienced a minor incident on May 14, 2026, lasting 8d 11h. The incident has been resolved; the full update timeline is below.

Started
May 14, 2026, 05:34 AM UTC
Resolved
May 22, 2026, 05:28 PM UTC
Duration
8d 11h
Detected by Pingoru
May 14, 2026, 05:34 AM UTC

Update timeline

  1. monitoring May 14, 2026, 05:34 AM UTC

    Our team has identified the root cause of this issue and is now actively working on mitigating the issue with accessing Atlassian products. At this time, Atlassian customers should also be able to once again raise support requests with our team. We will provide further update within an hour as we are able to progress mitigating this issue.