Transact incident

Automations within JSM and Assist experiencing delays for some users

Minor Ongoing View vendor source →

Transact is currently experiencing a minor incident, which began 2h ago. The vendor's full update timeline is below.

Started
May 13, 2026, 07:42 AM UTC
Resolved
Ongoing
Duration
● 2h 26m
Detected by Pingoru
May 13, 2026, 07:42 AM UTC

Update timeline

  1. monitoring May 13, 2026, 07:42 AM UTC

    While new automation events are being processed correctly, our teams continue working through the processing of historical events that were delayed by this incident. We will provide an update on the progress within one hour.