Transact incident

Automations within JSM and Assist experiencing delays for some users

Minor Ongoing View vendor source →

Transact is currently experiencing a minor incident, which began 2h ago. The vendor's full update timeline is below.

Started
May 13, 2026, 02:41 AM UTC
Resolved
Ongoing
Duration
● 2h 29m
Detected by Pingoru
May 13, 2026, 02:41 AM UTC

Update timeline

  1. monitoring May 13, 2026, 02:41 AM UTC

    Our team has identified a likely root cause of this issue and is actively working on a fix. At this point in time the required steps to mitigate this issue are expected to take approximately three hours. We will provide further update within three hours or sooner if further information is available prior to that time.