Transact incident

Teammates invited to SendGrid are prompted to create new Unified accounts instead of joining the inviting one

Minor Resolved View vendor source →

Transact experienced a minor incident on May 12, 2026, lasting 1d 13h. The incident has been resolved; the full update timeline is below.

Started
May 12, 2026, 06:20 PM UTC
Resolved
May 14, 2026, 08:00 AM UTC
Duration
1d 13h
Detected by Pingoru
May 12, 2026, 06:20 PM UTC

Update timeline

  1. monitoring May 12, 2026, 06:20 PM UTC

    Our engineers have monitored the fix and confirmed the issue with teammate account creation has been resolved. All services are now operating normally at this time.