Transact incident

Teammates invited to SendGrid are prompted to create new Unified accounts instead of joining the inviting one

Minor Ongoing View vendor source →

Transact is currently experiencing a minor incident, which began 2h ago. The vendor's full update timeline is below.

Started
May 12, 2026, 06:20 PM UTC
Resolved
Ongoing
Duration
● 1h 58m
Detected by Pingoru
May 12, 2026, 06:20 PM UTC

Update timeline

  1. monitoring May 12, 2026, 06:20 PM UTC

    Our engineers have monitored the fix and confirmed the issue with teammate account creation has been resolved. All services are now operating normally at this time.