Transact incident

Teammates invited to SendGrid are prompted to create new Unified accounts instead of joining the inviting one

Minor Resolved View vendor source →

Transact experienced a minor incident on May 12, 2026, lasting 1d 15h. The incident has been resolved; the full update timeline is below.

Started
May 12, 2026, 04:59 PM UTC
Resolved
May 14, 2026, 08:00 AM UTC
Duration
1d 15h
Detected by Pingoru
May 12, 2026, 04:59 PM UTC

Update timeline

  1. monitoring May 12, 2026, 04:59 PM UTC

    Our engineers have identified the issue and are working toward a fix. We will provide another update in one hour or as soon as more information becomes available.