Transact incident

File Transfer Services - Scheduled Maintenance

Minor Resolved View vendor source →

Transact experienced a minor incident on May 18, 2026, lasting 10d 3h. The incident has been resolved; the full update timeline is below.

Started
May 18, 2026, 08:00 AM UTC
Resolved
May 28, 2026, 11:46 AM UTC
Duration
10d 3h
Detected by Pingoru
May 18, 2026, 08:00 AM UTC

Update timeline

  1. monitoring May 18, 2026, 08:00 AM UTC

    Maintenance tasks : Routine OS patches are scheduled to be applied to the Illumia file servers. Expected impact: Users will be unable to send or receive files from ftp.transactcampus.com and eft.cashnet.com during the maintenance window. Illumia wishes to inform our clients of all scheduled maintenance to production systems. If you have any questions or experience any issues after the maintenance window has passed, please open a case via Transact Connect or 1-888-381-8054.