Transact incident

Lookup Objects in Automation for Jira Service Management are not functioning

Minor Ongoing View vendor source →

Transact is currently experiencing a minor incident, which began 1d ago. The vendor's full update timeline is below.

Started
May 06, 2026, 11:17 AM UTC
Resolved
Ongoing
Duration
● 1d 6h
Detected by Pingoru
May 06, 2026, 11:17 AM UTC

Update timeline

  1. monitoring May 06, 2026, 11:17 AM UTC

    The issue causing failures in the lookup objects within JSM Automation has been resolved. A fix was implemented to address the problem and the service is now operating normally for all affected customers.

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