Transact incident

Free Plan Customers Are Experiencing Message Failures

Minor Ongoing View vendor source →

Transact is currently experiencing a minor incident, which began 4d ago. The vendor's full update timeline is below.

Started
Oct 01, 2026, 06:59 PM UTC
Resolved
Ongoing
Duration
● 3d 16h
Detected by Pingoru
Oct 01, 2026, 06:59 PM UTC

Update timeline

  1. monitoring Oct 01, 2026, 06:59 PM UTC

    A messaging integration briefly caused some free-plan workspaces to exceed their daily messaging limit, blocking them from sending messages. We took action to lift the sending block for all affected free-plan workspaces, and have confirmed messaging is now restored. We apologize for how this incident affected you and your business. We will undertake a full investigation of the incident, establishing the technical trigger, the underlying cause, and preventive action to avoid a repeat in the future.