Transact incident

Free Plan Customers Are Experiencing Message Failures

Minor Ongoing View vendor source →

Transact is currently experiencing a minor incident, which began 3d ago. The vendor's full update timeline is below.

Started
Oct 01, 2026, 12:39 PM UTC
Resolved
Ongoing
Duration
● 2d 18h
Detected by Pingoru
Oct 01, 2026, 12:39 PM UTC

Update timeline

  1. monitoring Oct 01, 2026, 12:39 PM UTC

    We're aware that some customers on our free plan are experiencing message-sending limit blocks in an unusual spike pattern, which is preventing them from sending messages. We're investigating why this message limit was triggered unexpectedly for some teams. If you're affected, you may be temporarily unable to send messages until this is resolved. We'll provide an update in 30 minutes or sooner if additional information becomes available.