Transact incident

Job processing and scheduling is degraded affecting multiple Atlassian products

Minor Ongoing View vendor source →

Transact is currently experiencing a minor incident, which began 2d ago. The vendor's full update timeline is below.

Started
Oct 01, 2026, 07:51 AM UTC
Resolved
Ongoing
Duration
● 2d 5h
Detected by Pingoru
Oct 01, 2026, 07:51 AM UTC

Update timeline

  1. monitoring Oct 01, 2026, 07:51 AM UTC

    On 01st Oct 2026, between 01:00 UTC and 07:25 UTC, users may have seen missing job execution, including delayed email-to-ticket processing and schedules that do not run as expected. We have now implemented a fix and and services have been restored to normal operation for affected customers. The impact to support tickets with missing SLA component and delayed notifications have also confirmed recovery. Note: For Bitbucket customers, if there was any scheduled pipelines that did not run during the incident window, you may wait for the next scheduled execution or trigger them manually.