Transact incident

Job processing and scheduling is degraded affecting multiple Atlassian products

Transact is currently experiencing a minor incident, which began 4d ago. The vendor's full update timeline is below.

Started
Oct 01, 2026, 07:01 AM UTC
Resolved
Ongoing
Duration
● 3d 12h
Detected by Pingoru
Oct 01, 2026, 07:01 AM UTC

Update timeline

  1. monitoring Oct 01, 2026, 07:01 AM UTC

    Our teams continue to work on recovery until the incident is fully resolved. We will provide further updates if we have significant progress to share. There is also an impact to the new support tickets created in terms of missing SLA component, notifications which may be affecting the response times and backlog management of some tickets.