Transact incident

Job processing and scheduling is degraded affecting multiple Atlassian products

Transact is currently experiencing a minor incident, which began 2d ago. The vendor's full update timeline is below.

Started
Oct 01, 2026, 05:00 AM UTC
Resolved
Ongoing
Duration
● 1d 23h
Detected by Pingoru
Oct 01, 2026, 05:00 AM UTC

Update timeline

  1. monitoring Oct 01, 2026, 05:00 AM UTC

    Our teams continue to work on recovery until the incident is fully resolved. We will provide further updates if we have significant progress to share. Along with impact to scheduled and asynchronous work across several products, we also identified SLA component in Jira Service Management is not appearing as expected.