Transact incident

NetMenu/US/NetMenu US 15 Production

Minor Resolved View vendor source →

Transact experienced a minor incident on September 23, 2026, lasting 7d 15h. The incident has been resolved; the full update timeline is below.

Started
Sep 23, 2026, 11:20 AM UTC
Resolved
Oct 01, 2026, 02:52 AM UTC
Duration
7d 15h
Detected by Pingoru
Sep 23, 2026, 11:20 AM UTC

Update timeline

  1. monitoring Sep 23, 2026, 11:20 AM UTC

    The Netmenu environment is currently operational but running in a degraded state. Our engineers have identified an issue with the General Item Advance Search function, specifically when using Item Allergen Rollup Options within Item Search, which may return incorrect results. We are actively investigating and working on a resolution. We will post an update as soon as more information is available.