Trakstar incident

System issues - PDF exports for reviews missing content

Resolved after 7 hours 5 minutes, affecting Trakstar Perform (Application), on November 25, 2024.

monitoring Nov 25, 2024, 09:50 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Nov 25, 2024, 02:59 PM UTC
Resolved
Nov 25, 2024, 10:04 PM UTC
Duration
7h 5m
Detected by Pingoru
Nov 25, 2024, 02:59 PM UTC

Affected components

Trakstar Perform (Application)

Update timeline

  1. investigating Nov 25, 2024, 02:59 PM UTC

    We are currently investigating this issue.

  2. monitoring Nov 25, 2024, 06:55 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. identified Nov 25, 2024, 07:17 PM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Nov 25, 2024, 09:50 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Nov 25, 2024, 10:04 PM UTC

    This incident has been resolved.

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