Trainual experienced a minor incident on June 12, 2025 affecting Web Application, lasting 2h 51m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 12, 2025, 06:01 PM UTC
We are investigating reports of issues creating content. We apologize for any inconvenience!
- monitoring Jun 12, 2025, 06:20 PM UTC
We have identified that the issue with content creation is caused by an incident with our hosting provider. We are continuing to monitor the situation and will update once functionality has been restored.
- monitoring Jun 12, 2025, 08:13 PM UTC
We’re currently experiencing an issue that may prevent content from appearing correctly in “edit” mode. You can verify if this is related by checking whether the content still displays in “view” mode. If the content appears in view mode but seems missing or uneditable in edit mode, it’s best to avoid making changes for now. Drafts and unpublished content may be temporarily inaccessible, but no data loss is expected. We’ll share updates here as soon as the issue is resolved. Thank you for your patience!
- resolved Jun 12, 2025, 08:52 PM UTC
This incident has been resolved.