Trainual incident

Intermittent degraded performance

Minor Resolved View vendor source →

Trainual experienced a minor incident on May 9, 2022 affecting Web Application, lasting 1d 3h. The incident has been resolved; the full update timeline is below.

Started
May 09, 2022, 04:10 PM UTC
Resolved
May 10, 2022, 07:28 PM UTC
Duration
1d 3h
Detected by Pingoru
May 09, 2022, 04:10 PM UTC

Affected components

Web Application

Update timeline

  1. investigating May 09, 2022, 04:10 PM UTC

    We are currently investigating this issue.

  2. resolved May 10, 2022, 07:28 PM UTC

    The issue has been resolved.

  3. postmortem May 10, 2022, 07:28 PM UTC

    An issue with the websocket layer was causing some information to be delayed. This had a temporary adverse affect on performance as well.