Trainual experienced a minor incident on November 29, 2023 affecting Web Application, lasting 1d 3h. The incident has been resolved; the full update timeline is below.
Affected components
Web Application
Update timeline
- investigating Nov 29, 2023, 07:17 PM UTC
Processing time of background jobs is elevated. This could result in service delays for completion score updates, invites, etc.
- investigating Nov 30, 2023, 05:40 PM UTC
The issue has been isolated to our notification jobs. General queue processing should be nominal, but expect intermittent delays for notifications.
- resolved Nov 30, 2023, 10:45 PM UTC
The underlying issue has been identified and resolved.