- Detected by Pingoru
- Apr 17, 2026, 11:56 PM UTC
- Resolved
- Apr 18, 2026, 01:04 AM UTC
- Duration
- 1h 8m
Affected: Web Application
Timeline · 2 updates
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investigating Apr 17, 2026, 11:56 PM UTC
We’re investigating an issue causing AI-generated responses to occasionally return inaccurate or unrelated information. A fix is currently being rolled out, and we are monitoring progress.
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resolved Apr 18, 2026, 01:04 AM UTC
We have addressed the core issue and are discussing additional measures to ensure long term reliability.
Read the full incident report →
- Detected by Pingoru
- Apr 06, 2026, 04:08 PM UTC
- Resolved
- Apr 06, 2026, 07:07 PM UTC
- Duration
- 2h 58m
Affected: Web Application
Timeline · 2 updates
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investigating Apr 06, 2026, 04:08 PM UTC
We are currently investigating an issue where embedded PDFs are not rendering as expected. Affected users may see the application homepage displayed in place of the PDF preview. Our team is actively working on a fix.
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resolved Apr 06, 2026, 07:07 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Feb 23, 2026, 05:14 PM UTC
- Resolved
- Feb 23, 2026, 08:26 PM UTC
- Duration
- 3h 12m
Affected: Web Application
Timeline · 3 updates
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investigating Feb 23, 2026, 05:14 PM UTC
We are investigating an issue that may cause the service to be unavailable for some customers.
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investigating Feb 23, 2026, 05:51 PM UTC
We are continuing to investigate this issue.
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resolved Feb 23, 2026, 08:26 PM UTC
This incident has been resolved.
Read the full incident report →
Critical February 20, 2026 - Detected by Pingoru
- Feb 20, 2026, 03:22 PM UTC
- Resolved
- Feb 20, 2026, 03:43 PM UTC
- Duration
- 20m
Affected: Web Application
Timeline · 3 updates
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investigating Feb 20, 2026, 03:22 PM UTC
We are currently investigating the issue.
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monitoring Feb 20, 2026, 03:42 PM UTC
Functionality has been restored. We are continuing to monitor.
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resolved Feb 20, 2026, 03:43 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Jan 27, 2026, 08:32 PM UTC
- Resolved
- Jan 27, 2026, 10:33 PM UTC
- Duration
- 2h 1m
Affected: Web Application
Timeline · 2 updates
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investigating Jan 27, 2026, 08:32 PM UTC
We are investigating an issue that is causing degraded performance with editing and consuming content.
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resolved Jan 27, 2026, 10:33 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Nov 18, 2025, 01:52 PM UTC
- Resolved
- Nov 18, 2025, 02:40 PM UTC
- Duration
- 48m
Affected: Web Application
Timeline · 2 updates
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investigating Nov 18, 2025, 01:52 PM UTC
We are currently experiencing full outage on Trainual due to an outage with one of our 3rd party provider. We are closely monitoring the provider's status.
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resolved Nov 18, 2025, 02:40 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Sep 05, 2025, 06:44 PM UTC
- Resolved
- Sep 04, 2025, 06:00 PM UTC
- Duration
- —
Timeline · 1 update
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resolved Sep 05, 2025, 06:44 PM UTC
We had intermittent issues with accessing the site from 10:45am to 11:30am MST on 04/09/2025 due to one of our third party service having latency issues.
Read the full incident report →
- Detected by Pingoru
- Aug 27, 2025, 08:02 PM UTC
- Resolved
- Aug 27, 2025, 08:44 PM UTC
- Duration
- 42m
Affected: Web Application
Timeline · 2 updates
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investigating Aug 27, 2025, 08:02 PM UTC
We are investigating an issue with increased latency and delayed background processing.
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resolved Aug 27, 2025, 08:44 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Jul 23, 2025, 11:20 PM UTC
- Resolved
- Jul 24, 2025, 06:41 PM UTC
- Duration
- 19h 21m
Timeline · 2 updates
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investigating Jul 23, 2025, 11:20 PM UTC
We are currently investigating complaints of content being unavailable on the mobile app.
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resolved Jul 24, 2025, 06:41 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Jun 26, 2025, 03:33 PM UTC
- Resolved
- Jun 26, 2025, 05:32 PM UTC
- Duration
- 1h 58m
Affected: Web Application
Timeline · 2 updates
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investigating Jun 26, 2025, 03:33 PM UTC
We are currently investigating this issue.
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resolved Jun 26, 2025, 05:32 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Jun 12, 2025, 06:01 PM UTC
- Resolved
- Jun 12, 2025, 08:52 PM UTC
- Duration
- 2h 51m
Affected: Web Application
Timeline · 4 updates
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investigating Jun 12, 2025, 06:01 PM UTC
We are investigating reports of issues creating content. We apologize for any inconvenience!
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monitoring Jun 12, 2025, 06:20 PM UTC
We have identified that the issue with content creation is caused by an incident with our hosting provider. We are continuing to monitor the situation and will update once functionality has been restored.
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monitoring Jun 12, 2025, 08:13 PM UTC
We’re currently experiencing an issue that may prevent content from appearing correctly in “edit” mode. You can verify if this is related by checking whether the content still displays in “view” mode. If the content appears in view mode but seems missing or uneditable in edit mode, it’s best to avoid making changes for now. Drafts and unpublished content may be temporarily inaccessible, but no data loss is expected. We’ll share updates here as soon as the issue is resolved. Thank you for your patience!
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resolved Jun 12, 2025, 08:52 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Jun 11, 2025, 11:11 PM UTC
- Resolved
- Jun 11, 2025, 11:27 PM UTC
- Duration
- 15m
Affected: Web Application
Timeline · 2 updates
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investigating Jun 11, 2025, 11:11 PM UTC
We are currently investigating reports of intermittent errors when using the Trainual website.
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resolved Jun 11, 2025, 11:27 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Apr 09, 2025, 06:32 PM UTC
- Resolved
- Apr 09, 2025, 06:36 PM UTC
- Duration
- 4m
Affected: Web Application
Timeline · 3 updates
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investigating Apr 09, 2025, 06:32 PM UTC
A recent change has rendered our site temporarily unavailable.
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identified Apr 09, 2025, 06:32 PM UTC
We are reverting the change. We are expecting functionality to resume in a few minutes.
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resolved Apr 09, 2025, 06:36 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Apr 08, 2025, 06:14 PM UTC
- Resolved
- Apr 08, 2025, 11:10 PM UTC
- Duration
- 4h 56m
Affected: Web Application
Timeline · 2 updates
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investigating Apr 08, 2025, 06:14 PM UTC
We’re currently experiencing an issue with Trainual U access. Both new and existing users are unable to access Trainual U at the moment. Our team is actively investigating and working to resolve the problem as quickly as possible.
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resolved Apr 08, 2025, 11:10 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Apr 07, 2025, 07:23 PM UTC
- Resolved
- Apr 07, 2025, 07:52 PM UTC
- Duration
- 29m
Affected: Web Application
Timeline · 2 updates
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investigating Apr 07, 2025, 07:23 PM UTC
Some background processing is slightly delayed. We are currently investigating this issue.
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resolved Apr 07, 2025, 07:52 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Apr 01, 2025, 04:57 PM UTC
- Resolved
- Apr 01, 2025, 06:18 PM UTC
- Duration
- 1h 21m
Affected: Web Application
Timeline · 2 updates
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investigating Apr 01, 2025, 04:57 PM UTC
We are currently investigating reports of delayed email delivery. Some users may experience slower than usual receipt of emails. Our team is actively working to identify and resolve the issue.
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resolved Apr 01, 2025, 06:18 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Feb 07, 2025, 08:04 PM UTC
- Resolved
- Feb 07, 2025, 06:30 PM UTC
- Duration
- —
Timeline · 1 update
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resolved Feb 07, 2025, 08:04 PM UTC
There was a partial outage in subject visibility for some users beginning at 11:30am MST. This was resolved at 12:45pm MST.
Read the full incident report →
- Detected by Pingoru
- Aug 23, 2024, 12:00 PM UTC
- Resolved
- Aug 23, 2024, 12:00 PM UTC
- Duration
- —
Timeline · 1 update
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resolved Aug 23, 2024, 10:40 PM UTC
The site was unavailable for about 5 min due to a deployment error.
Read the full incident report →
- Detected by Pingoru
- Jun 12, 2024, 03:26 PM UTC
- Resolved
- Jun 12, 2024, 10:00 AM UTC
- Duration
- —
Timeline · 1 update
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resolved Jun 12, 2024, 03:26 PM UTC
We are currently investigating this issue.
Read the full incident report →
- Detected by Pingoru
- Jun 03, 2024, 11:53 PM UTC
- Resolved
- Jun 04, 2024, 12:50 AM UTC
- Duration
- 57m
Affected: Web Application
Timeline · 2 updates
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investigating Jun 03, 2024, 11:53 PM UTC
We are currently investigating this issue.
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resolved Jun 04, 2024, 12:50 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- May 23, 2024, 05:00 PM UTC
- Resolved
- May 23, 2024, 05:26 PM UTC
- Duration
- 25m
Affected: Web Application
Timeline · 2 updates
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investigating May 23, 2024, 05:00 PM UTC
We are currently investigating this issue.
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resolved May 23, 2024, 05:26 PM UTC
This incident has been resolved.
Read the full incident report →