Trainerize incident

ABC Fitness has detected an issue with Trainerize and are Monitoring

Minor Resolved View vendor source →

Trainerize experienced a minor incident on August 28, 2026 affecting Mobile app and Web APP, lasting 1h 52m. The incident has been resolved; the full update timeline is below.

Started
Aug 28, 2026, 02:50 PM UTC
Resolved
Aug 28, 2026, 04:42 PM UTC
Duration
1h 52m
Detected by Pingoru
Aug 28, 2026, 02:50 PM UTC

Affected components

Mobile appWeb APP

Update timeline

  1. investigating Aug 28, 2026, 02:50 PM UTC

    ABC has detected an anomaly that may indicate a potential issue affecting the application(s) listed below. Our engineering teams have been engaged to confirm any impact and determine the appropriate course of action. We will provide updates as soon as more information becomes available. Thank you for your patience.

  2. monitoring Aug 28, 2026, 04:22 PM UTC

    A fix has been implemented, and our teams are currently monitoring the application(s) to ensure stability and performance are fully restored. We will continue to observe system behavior closely before confirming resolution. We appreciate your patience as we validate the fix.

  3. resolved Aug 28, 2026, 04:42 PM UTC

    Dear Valued Customers, The issue affecting workout details in Trainerize, including sets, reps, and exercise statistics, has been resolved. Workout information is now saving and displaying correctly across web and mobile platforms. Workout completion was not impacted. However, workout statistics entered between approximately 9:00 PM PT on August 27 and 8:50 AM PT on August 28 may not have been saved and cannot be automatically recovered. Missing details can be manually re-entered by editing the completed workout. We apologize for the inconvenience and appreciate your patience. Thank you for your continued support. ABC Fitness Solutions Reference number: ACC-10861