Trainerize incident
ABC Fitness has detected an issue with Membership and Operations and are Investigating
Trainerize experienced a critical incident on October 30, 2025 affecting Membership and Operations, lasting 3h 3m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Oct 30, 2025, 09:43 AM UTC
ABC has detected an anomaly that may indicate a potential issue affecting our users ability to log into Membership and Operations. Our engineering teams have been engaged to confirm any impact and determine the appropriate course of action. We will provide updates as soon as more information becomes available. Thank you for your patience.
- monitoring Oct 30, 2025, 10:09 AM UTC
A fix has been implemented, and our teams are currently monitoring the application(s) to ensure stability and performance are fully restored. We will continue to observe system behavior closely before confirming resolution. We appreciate your patience as we validate the fix.
- resolved Oct 30, 2025, 12:47 PM UTC
Dear Valued Customers, After monitoring for an extended period of time the degradation issue impacting the Membership and Operations has been resolved. We will continue to monitor impacted systems, however all services have been restored to full functionality, and our systems are operating normally. We sincerely apologize for any inconvenience this may have caused and appreciate your patience throughout the incident. Thank you for your continued support. ABC Fitness Solutions Reference number: ACC-10049