Trainerize incident
ABC Fitness has detected an issue with Membership and Operations and are Investigating
Trainerize experienced a critical incident on October 31, 2025 affecting Membership and Operations, lasting 1h 9m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Oct 31, 2025, 01:11 AM UTC
ABC has detected an anomaly that may indicate a potential issue affecting our users ability to consistently log into Membership and Operations. Our engineering teams have been engaged to confirm any impact and determine the appropriate course of action. We will provide updates as soon as more information becomes available. Thank you for your patience.
- monitoring Oct 31, 2025, 01:58 AM UTC
A fix has been implemented, and our teams are currently monitoring the application(s) to ensure stability and performance are fully restored. We will continue to observe system behavior closely before confirming resolution. We appreciate your patience as we validate the fix.
- resolved Oct 31, 2025, 02:21 AM UTC
Dear Valued Customers, We are pleased to confirm that the issue impacting the application(s) listed below has been resolved. All services have been restored to full functionality, and our systems are operating normally. We sincerely apologize for any inconvenience this may have caused and appreciate your patience throughout the incident. Time of impact: Start: 7:20 PM Central Time End: 8:36 PM Central Time Thank you for your continued support. ABC Fitness Solutions Reference number: ACC-10072