Trainerize incident
ABC Fitness has detected an issue with Ignite Membership & Operations and Enterprise APIs and are Investigating
Trainerize experienced a major incident on December 4, 2025 affecting Membership and Operations and Enterprise API Services, lasting 50m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Dec 04, 2025, 08:23 PM UTC
ABC has detected an anomaly that may indicate a potential issue affecting the application(s) listed below. Our engineering teams have been engaged to confirm any impact and determine the appropriate course of action. We will provide updates as soon as more information becomes available. Thank you for your patience.
- monitoring Dec 04, 2025, 08:54 PM UTC
A fix has been implemented, and our teams are currently monitoring the application(s) to ensure stability and performance are fully restored. We will continue to observe system behavior closely before confirming resolution. We appreciate your patience as we validate the fix.
- resolved Dec 04, 2025, 09:14 PM UTC
Dear Valued Customers, We are pleased to confirm that the issue impacting the application(s) listed below has been resolved. All services have been restored to full functionality, and our systems are operating normally. We sincerely apologize for any inconvenience this may have caused and appreciate your patience throughout the incident. Time of impact: Start: 2:00 PM Central Time End: 2:50 PM Central Time Thank you for your continued support. ABC Fitness Solutions Reference number: ACC-10223