Trainerize incident

ABC Fitness has detected an issue with Enterprise API: Resolved

Major Resolved View vendor source →

Trainerize experienced a major incident on December 23, 2025 affecting Enterprise API Services, lasting 51m. The incident has been resolved; the full update timeline is below.

Started
Dec 23, 2025, 04:02 AM UTC
Resolved
Dec 23, 2025, 04:54 AM UTC
Duration
51m
Detected by Pingoru
Dec 23, 2025, 04:02 AM UTC

Affected components

Enterprise API Services

Update timeline

  1. identified Dec 23, 2025, 04:02 AM UTC

    ABC has detected an anomaly that may indicate a potential issue affecting ABC Enterprise API Services. Our engineering teams have been engaged to determine the appropriate course of action. We will provide updates as soon as more information becomes available. Thank you for your patience.

  2. monitoring Dec 23, 2025, 04:20 AM UTC

    A fix has been implemented, and our teams are currently monitoring the application(s) to ensure stability and performance are fully restored. We will continue to observe system behavior closely before confirming resolution. We appreciate your patience as we validate the fix.

  3. resolved Dec 23, 2025, 04:54 AM UTC

    Dear Valued Customers, We are pleased to confirm that the issue impacting the application(s) listed below has been resolved. All services have been restored to full functionality, and our systems are operating normally. We sincerely apologize for any inconvenience this may have caused and appreciate your patience throughout the incident. Time of impact: Start: 9:39 PM Central Time End: 10:05 PM Central Time Thank you for your continued support. ABC Fitness Solutions Reference number: ACC-10275