Trainerize incident
ABC Fitness has detected an issue with Trainerize and Ignite Engagement and are Investigating
Trainerize experienced a major incident on March 2, 2026 affecting Mobile app and Web APP and 1 more component, lasting 3h 18m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Mar 02, 2026, 04:26 PM UTC
ABC has detected an anomaly that may indicate a potential issue affecting the application(s) listed below. Our engineering teams have been engaged to confirm any impact and determine the appropriate course of action. We will provide updates as soon as more information becomes available. Thank you for your patience.
- identified Mar 02, 2026, 06:56 PM UTC
Our teams continue to investigate the identified issue affecting the application(s) listed below. While we have confirmed the source of the problem, we are still assessing the best path to resolution. We remain actively engaged and will provide additional updates as soon as more information becomes available. Thank you for your continued patience.
- monitoring Mar 02, 2026, 07:19 PM UTC
A fix has been implemented, and our teams are currently monitoring the application to ensure stability and performance. We will continue to observe system behavior closely. We appreciate your patience as we validate the fix.
- monitoring Mar 02, 2026, 07:21 PM UTC
We are continuing to monitor for any further issues.
- resolved Mar 02, 2026, 07:44 PM UTC
Dear Valued Customers, We are pleased to confirm that the issue impacting the application(s) listed below has been resolved. All services have been restored to full functionality, and our systems are operating normally. We sincerely apologize for any inconvenience this may have caused and appreciate your patience throughout the incident. Time of impact: Start: 10:04 AM Central Time End: 1:08 PM Central Time Thank you for your continued support. ABC Fitness Solutions Reference number: ACC-10472