Trainerize incident

ABC Fitness has detected an issue with External Emails Inbound and is in Monitoring

Major Resolved View vendor source →

Trainerize experienced a major incident on April 21, 2026 affecting Insights and Other and 1 more component, lasting 55m. The incident has been resolved; the full update timeline is below.

Started
Apr 21, 2026, 11:51 AM UTC
Resolved
Apr 21, 2026, 12:47 PM UTC
Duration
55m
Detected by Pingoru
Apr 21, 2026, 11:51 AM UTC

Affected components

InsightsOtherInsights AnalyzeDataTrak Scheduled Reporting

Update timeline

  1. investigating Apr 21, 2026, 11:51 AM UTC

    ABC has detected an anomaly that may indicate a potential issue affecting the application(s) listed below. Our engineering teams have been engaged to confirm any impact and determine the appropriate course of action. We will provide updates as soon as more information becomes available. Thank you for your patience.

  2. monitoring Apr 21, 2026, 12:19 PM UTC

    A fix has been implemented, and our teams are currently monitoring the application to ensure stability and performance are fully restored. We will continue to observe system behavior closely before confirming resolution. We appreciate your patience as we validate the fix.

  3. resolved Apr 21, 2026, 12:47 PM UTC

    Dear Valued Customers, We are pleased to confirm that the issue impacting the application(s) listed below has been resolved. All services have been restored to full functionality, and our systems are operating normally. We sincerely apologize for any inconvenience this may have caused and appreciate your patience throughout the incident. Time of impact: Start: 5:06 AM Central Time End: 7:09 AM Central Time Thank you for your continued support. ABC Fitness Solutions Reference number: ACC-10565