Trainerize incident
ABC Fitness has detected an issue with Trainerize & Ignite Engagement and is Resolved
Trainerize experienced a major incident on April 26, 2026 affecting Mobile app and Web APP and 1 more component, lasting 4h 3m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Apr 26, 2026, 03:00 PM UTC
ABC has detected an anomaly that may indicate a potential issue affecting the Trainerize Web, Mobile app, and Ignite Engagement. Our engineering teams have been engaged to confirm any impact and determine the appropriate course of action. We will provide updates as soon as more information becomes available. Thank you for your patience.
- monitoring Apr 26, 2026, 03:26 PM UTC
Our teams are currently monitoring the applications to ensure stability and performance are fully restored. We will continue to observe system behavior closely before confirming resolution. We appreciate your patience as we validate the fix.
- resolved Apr 26, 2026, 07:03 PM UTC
Dear Valued Customers, We are pleased to confirm that the issue impacting the application(s) listed below has been resolved. All services have been restored to full functionality, and our systems are operating normally. We sincerely apologize for any inconvenience this may have caused and appreciate your patience throughout the incident. Time of impact: Start: 10:00 AM Central Time End: 1:56 PM Central Time Thank you for your continued support. ABC Fitness Solutions Reference number: ACC-10588