ABC Fitness has detected an issue with Trainerize & Ignite Engagement and are Resolved

Update timeline

1. investigating May 25, 2026, 05:13 PM UTC

   ABC has detected an anomaly that may indicate a potential issue affecting the Trainerize & Ignite Engagement applications with heavy latency and timing out experience by customers. Our engineering teams have been engaged to confirm any impact and determine the appropriate course of action. We will provide updates as soon as more information becomes available. Thank you for your patience.

2. investigating May 25, 2026, 05:30 PM UTC

   We are continuing to investigate this issue.

3. monitoring May 25, 2026, 05:34 PM UTC

   A fix has been implemented, and our teams are currently monitoring the application to ensure stability and performance are fully restored. We will continue to observe system behavior closely before confirming resolution. We appreciate your patience as we validate the fix.

4. resolved May 25, 2026, 05:51 PM UTC

   Dear Valued Customers, We are pleased to confirm that the issue impacting the Trainerize & Ignite Engagement applications has been resolved. All services have been restored to full functionality, and our systems are operating normally. We sincerely apologize for any inconvenience this may have caused and appreciate your patience throughout the incident. Time of impact: Start: [11:48 AM] Central Time End: [12:30 PM] Central Time Thank you for your continued support. ABC Fitness Solutions Reference number: ACC-[10641]