Trainerize incident
ABC Fitness has detected an issue with Degraded POS Transactions via TSYS (iSeries Impact) and are resolved
Trainerize experienced a major incident on June 9, 2026 affecting DataTrak Billing System (Legacy), lasting 2h 18m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 09, 2026, 07:30 PM UTC
ABC has detected an anomaly that may indicate a potential issue affecting the application listed below. Our engineering teams have been engaged to confirm any impact and determine the appropriate course of action. We will provide updates as soon as more information becomes available. Thank you for your patience.
- investigating Jun 09, 2026, 07:41 PM UTC
We are continuing to investigate this issue.
- monitoring Jun 09, 2026, 08:28 PM UTC
As of now system is stable and we are closely monitoring the system We appreciate your patience during the issue.
- resolved Jun 09, 2026, 09:48 PM UTC
Dear Valued Customers, We are pleased to confirm that the issue impacting the application listed below has been resolved. All services have been restored to full functionality, and our systems are operating normally. We sincerely apologize for any inconvenience this may have caused and appreciate your patience throughout the incident. Thank you for your continued support. ABC Fitness Solutions Reference number: ACC- [10682]